When the Automation Itself Becomes the Incident
Automations fail silently more often than loudly. The observability and recovery patterns that catch a broken workflow before a customer reports it.
Read the piece ↗Temporal, n8n, Zapier, custom code, AI-in-the-loop. The engineering judgement that decides what to automate, what to leave alone, and which tool to use without painting the team into a corner.
When the Automation Itself Becomes the Incident
Automations fail silently more often than loudly. The observability and recovery patterns that catch a broken workflow before a customer reports it.
Read the piece ↗Automations fail silently more often than loudly. The observability and recovery patterns that catch a broken workflow before a customer reports it.
Most internal automation moves the work from doing the task to maintaining the automation. Patterns that keep maintenance below the original task cost.
Three workflow tools for three different teams. Reliability, ergonomics, self-hosting, AI-in-the-loop. The decision matrix without tool-fashion bias.